TERMS AND CONDITIONS

Sizes
All Sizes are UK and all heel heights are approximate.
 
Ordering
You can place your order via the website, phone or in our shop.

Delivery
We aim to send out all orders within 3 - 5 days of being placed excluding Saturdays, Sundays and bank Holidays. 

Subject to stock availability.

Orders are sent by Royal Mail 1st class recorded delivery or Parcel Force 24 hour depending on the weight within Great Britain only.

Deliveries are made between 8am and 6pm and will need a signature when the delivery is made.

If any of your order is out of stock we will notify you and advise of the due delivery date.
All delivery dates are estimates and we cannot guarantee Specific deadlines.
 
Payment Methods
You can pay for your purchases online using most major credit or debit cards.
You can use Mastercard -, Visa Credit Card and Visa Debit Cards, Swich & Solo.
You credit card details will be encrypted to help keep them secure. 
 
Currency
Your card will be charged in UK Pounds Sterling.
 
Returns Policy
You may return goods sold by Pure & Precious Within 14 days of delivery for a full refund of the item price.
We do not refund the postage to send items back to us unless they are faulty.

We cannot accept returns of certain items, including: 

?         Any item that is not in its original condition, is damaged, or is missing parts
  •  Any Footwear or Accessories that have been worn.

?         Any Item that has been dyed.

?         Item has worn, scruff marks

?         Item is returned after the 14 days of delivery

All returned items must be in there original condition and including all packaging or a refund/ exchange will not be issued.
Refunds will be issued once an order has arrived back at our returns office.We suggest you use a recorded postage option when returning the goods as we are not responsible for return postage or the cost.
Please contact us for any further quires
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